Head of customer service jobs in South Africa
143 open jobs
Similar professions and job titles to head of customer service are: Customer Service Agent, Customer Service Consultant, Customer Service Representative, Call Centre Agent, Customer Service Assistant, Customer Support, Chat Support Assistant, Live Chat Assistant
Typical interview questions could be: What strategies do you implement to ensure exceptional customer service? How do you handle escalated customer complaints? Can you describe your experience in training and developing customer service teams? What metrics do you use to measure customer satisfaction? How do you stay updated on industry trends in customer service?
Some of the companies hiring for head of customer service job are: Talent Acquisition Consulting, Oneplan Underwriting Managers Ltd, Talent Acquisition Consulting (Pty) Ltd, Lindt and Sprungli (South Africa), The Legends Agency, Twinings group, Service Solutions, Twining.