Help desk manager jobs in South Africa
44 open jobs
Similar professions and job titles to help desk manager are: Customer Service Agent, Customer Service Consultant, Customer Service Representative, Call Centre Agent, Customer Service Assistant, Customer Support, Chat Support Assistant, Live Chat Assistant
Typical interview questions could be: What strategies do you use to manage and prioritise help desk tickets? How do you ensure your team maintains high levels of customer satisfaction? Can you explain your approach to training and mentoring help desk staff? What metrics do you track to assess help desk performance? How do you handle conflicts within your team? What tools or software do you recommend for help desk management?
Some of the companies hiring for help desk manager job are: Westline Staffing Solutions, OperationsArmy, TOPTALENT, The Legends Agency, Black Pen Recruitment, Lovisa, Synergi Recruitment, Crew Life at Sea.