Administration Officer

Jdm empowered placements - Kimberley
new offer (12/07/2020)

job description

National Regulatory Body seeks an experienced Administration Officer to report to the Provincial Manager The Administration Officer will be responsible for managing all aspects of valuable final product VFP deliverable provide effective professional management support and ensure business continuity through stock and resource management vfp valuable final product c Minimum Requirements 3-year Diploma Degree in Administration Customer ServiceMinimum 3-5 years administrative experienceMinimum 2 years line management experienceValid driver s licenceCertified Verification of Disability documentsEnsure that VFPs administered by line staff is in line with approved policies procedures and processes Ensure that line staff provide professional and efficient customer serviceProvide support to front line staff where they are unable to assist with customer enquiry or operational proceduresLiaison with internal and external stakeholders and promote the image of the clientEnsure that front of office activities and resources promote and enhance the image of the companyEnsure that the customer experience through any channel meets the customers expectationAssist management in identifying risks to operations and developing adequate controlsDevelop and implement customer service improvement strategies tacticsImplement and maintain all controls developed to mitigate risksAssist management in responding to audit enquiresProvide management support in preparing operational management statistical or ad-hoc reportsArrange and chair monthly section meetings and maintain POE of meetings heldRepresent the section at monthly managers meeting

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Administration Officer

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