Assistant To Business Support Manager

**Job Number**
- 66627**Job Type**
- Permanent**Job Title**
- Assistant to Business Support Manager**Computer Skills**
- Advanced Excel**Industry**
- Retail - Wholesale**City**
- Johannesburg South**Province**
- Gauteng**Major Performance Functions**
- Keep record of all APANs requested and sent out to service provider to track enquiries vs collection and service provider report.
- Keep record of LODs requested and send to service provider with follow up on turnaround times after requests are done.
- Update comments from company Desk on Rebuilder programme managers with dates and specific agreed actions to better manage programme action plan from Company Desk.
- Update comments on stock transfer requests approved, credit limit requests approved, AOD released managers, 245 list managers day of area releasing onto the Master rebuilder generic.
- VLOOKUP comments and amounts to update Rebuilder Master Generic
- Liaise with Company Desk supervisor to ensure that communication between Agents and managers is clear, concise, and consistent.
- Update non-payment from AOD accounts with reasons for non-payment and submit to BSM to escalate to Collection’s service provider
- Consolidate reports from area managers as per request from Business support manager
- Communicate and engage with the field to resolve any queries identified from Company Desk as per the rebuilder programme
- Ensure correct AOD documents are filed electronically and physically available on request and that information captured on system corelates with AOD agreements.
- Open AOD accounts on the system after all approvals have been submitted by Business support manager with signatures of approving members.
- General administration support for Business Support department - organizing files and records, handling queries to escalate, correspondence, preparing and processing documents.
- Liaise and communicate with area managers on administrative tasks requiring their input.**Inherent Requirements**- Debt collecting environment- Minimum of a Matric qualification
- 2+ years’ experience in a Similar Environment
- Proficient knowledge of Excel (advanced, vlookups etc)
- 2-4 Years strong financial understanding
- Must be proficient with telephone etiquette
- Excellent problem-solving skills
- Ability to work with all levels of company staff
**Competencies**
- Analytical skills
- Effective time management
- Well rounded communicator
- Good verbal and written skills
- Understanding of the direct selling and cosmetic industry an advantage.
- Well-developed interpersonal Skills
**What Qualification**
**Minimum Qualification**
- Matric**Status**
- Available