Branch Manager

**Job Number**
- 68923
**Job Type**
- Permanent
**Job Title**
- Branch Manager
**Computer Skills**
- MS Office
**Industry**
- Transportation - Logistics
**City**
- Buffalo City (East London)
**Province**
- Eastern Cape
**Staff Leadership**
- Optimize individual employee performance through effective leadership, coaching, development and training, motivating and supporting staff
- Manage the change process with your Business units
- Monitor and optimize utilization and performance of all resources
- Create ideas to streamline processes and ensure increased efficiencies and effectiveness
- Create solutions to resolve staff / resource problems
- Ensure that the team’s Job Descriptions and performance KPI’s are in place and managed
- Create a strong team spirit amongst the team
- Encourage and develop multi skilled staff
- Remunerate staff according to the market norm, job description and their performance
- Performance manage staff where need be
**Operational Management**
- Ensure the effective running and co-ordination of the Operational Functions within the Branch.
- Continuously review the operational and process guidelines (ISO 9001:
2000)
- Co-ordinate the ISO audit process in your respective Branch
- Ensure operational effectiveness, efficiency and quality control
- Develop and maintain best practices to timeously inform customers of their cargo status
- Ensure full adherence to the prescribed policies and procedures within the business units
- Identify potential risk areas and implement mitigation strategies
- Make sound commercial business decisions, within given mandates.
- Ensure an effective and efficient Insurance Claims process is in place within the Branch
- Manage asset utilisation within the Branch to industry standards
- Using the business systems, set up reports and tools in which you can see performance, bottle necks and inefficiencies, put action plans in place to resolve these
- Gain a full understanding of the operational system
- Ensure that the Customs entry team are appraised or new Customs initiatives, tariff changes and add value to the client
- Initiate Customs Consultancy opportunities where possible
**Financial Management**
- Manage the Profit and Loss of the Branch
- Investigate and implement ways in which to reduce costs and increase margins
- Prepare the Branch and Business Units budgets
- Present budgets to management
- Approve expenses as per the limits of authority
- Manage the margins of clients and implement ways in which to optimise the margins within the branch
- Ensure bottom line growth of the Branch year on year, through cost management and revenue recognition
- Minimise the company risk through client exposure and Customs exposure
- Manage the Customs deferment cut off
- Ensure timeous resolution of outstanding debtor queries, foreign debtors queries, creditor reconciliation queries and foreign account queries.**Inherent Requirements**
**Knowledge &
Experience**
- Matric or Senior Certification equivalent
- An appropriate tertiary qualification (Degree or National Diploma). Additional qualifications in the field of supply chain management, freight forwarding, or operations management would be preferable
- 10 years’ experience within the Logistics and Supply Chain Industry - Customs Clearing knowledge is preferable.
- Experience in leading managers and multi skilled teams
- Experience in leading change management initiatives is preferable
- Superior communication skills, both written and verbal
- Computer Literate with good Excel, Outlook and Word skills
**Skills**
- Leadership skills with the enthusiasm to develop the team members
- Strong focus on continuous improvement
- Commitment in developing of staff
- Ability to problem solve
- Client centric focus
- The ability to handle conflict resolution
- The ability to work with little supervision, to use initiative (self-starter skills) and sound judgement is essential
- A logical, analytical approach to problem solving and decision making
- High energy levels and the passion to succeed
- Level headed, flexible and the ability to adapt to a changing environment/ situation
- The ability to achieve results by working with people
**What Qualification**
- Supply chain management, freight forwarding, or operations management
**Minimum Qualification**
- Bachelors
**Status**
- Available