Call Center Agent

Currently we are searching for a Call Center Agent for Johannesburg, South Africa.
**Responsibilities of this Post**:
Answer courteously inbound calls.
Manage filing, mailing, correspondence and other management tasks.
Respond to customer inquiries.
Generate customer interest in the services or products offered by the company.
Manage and update customer databases with the status of each customer.
Provide personalized customer service by responding to the needs of the customers.
Coordinate with the dispatch team to send products or provide services on time to customers.
Ensure feedback from the customer to further improve the customer services.
**Requirements of this Post**:
Matric.
Previous experience as Call Center Agent.
Commitment and professionalism.
Ability to work on your own as well as in a team.
Computer literate.
Be highly customer focused.
Excellent Telephone Etiquette.