Call Center Agents Matriculates School Leavers

Call Center Agents - Matriculates School Leavers
What you'll be doing:
To deliver an exceptional experience to our customers and engineers
Organising jobs and service calls with field engineers
Raising support tickets to enable tracking and resolution of customer requests
Maintaining a database of customer information
Customer retention
Advising customers and prospective customers on the product and services The experience we're looking for you to bring:
Great listener, able to identify customer needs. Empathy is extremely important, and the ability to relate to a wide-rangingdemographic is essential
Ability to communicate clearly and professionally, both verbally and in writing
- Requirements
- Minimum education level:
Grade 10 /N2
Availability to travel:
No
Availability of change of residence No
People with disabilities:
Yes
**Requirements**:
Minimum education level:
Grade 11 /N3 Availability to travel:
Si Availability of change of residence:
Si People with disabilities:
Yes
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