Call Centre Agent / Administrator

**POSITION:
Junior Call Centre Agent**
**AREA:
Pietermaritzburg**
**REQUIREMENTS**
- Matric / Grade 12
- No Criminal Records
- Previous Call Centre Experience
- Ability to work under pressure.
- Excellent communication, both written and verbal.
- The ability to work well in a team
- Ensure that client is updated on call status
- Ensuring that call logging is done in accordance
- Preparation of documentation for invoicing purposes
- Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is
- Utilising the ticketing system and ensuring that tickets are updated and closed on the system
- Be open to participate in ad hoc tasks
- Adhere to a strict working hours and maintain punctuality
- Be willing to learn new skills when the business requires
**PLEASE EMAIL YOUR UPDATED Word CV, **use reference (Step2300030)
**PLEASE NOTE:
We read all the CV's that are sent to us. Due to a high volume of CVs received, our response time might be delayed but please just bear with us. IF, HOWEVER YOU HAVE NOT HEARD FROM US WITHIN TWO WEEKS, PLEASE CONSIDER YOUR APPLICATION UNSUCCESSFULL**
**Salary**:
R6,000.00 - R7,000.00 per month
Ability to commute/relocate:
- Pietermaritzburg, KwaZulu-Natal:
Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Cold calling:
1 year (required)