Community Manager - Durban

MANCOSA a DHET registered and CHE accredited private higher education and distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available.
COMMUNITY MANAGER - DURBAN
CORE PURPOSE
We are looking for a digital-savvy Community Manager to take control of our online voice and build brand awareness and loyalty. The Community Manager will be responsible for aligning all company communications, PR, social media, and marketing content to create a strong brand identity. You will be the first point of contact for social media followers, thus developing an intimate relationship with the online community.
To be successful in this role, you will need to have a deep passion for social media, stay abreast of new developments and opportunities in the industry, and be a strategic thinker. You must have an outgoing personality, as in-person networking will also be part of the job.
CORE FUNCTIONS INCLUDE
- Engage with online community and respond to comments and requests.
- Analyse web traffic and relevant community metrics.
- Relay community feedback to relevant internal stakeholders.
- Devise and implement community communication initiatives.
- Liaise with other departments to stay updated on new marketing initiatives, product and service developments, and to ensure brand consistency.
- Attend networking events or relevant industry workshops.
- Liaise with external agencies or journalists to ensure accurate brand representation
QUALIFICATIONS
- A Bachelor’s degree in Journalism, Communications, Marketing or related field may be required.
EXPERIENCE
- At least two years' experience managing social media platforms.
- Experience with Facebook, Instagram, LinkedIn, Twitter, and YouTube is essential.
RELATED KNOWLEDGE, COMPETENCIES AND SKILLS
- Copywriting experience, long and short copy
- Experience compiling community management performance Reports
- Knowledge of Sprout or similar programs to manage online postings on different platforms.
- Proficient in Google Analytics.
- Strong writing and verbal communication skills.
- Knowledge of marketing trends and techniques.
- Superb time management skills
ADDITIONAL REQUIREMENTS
- Will be required to work overtime and during the weekends
- Will be required to travel as required