Front Office Administrator - Bela Bela

Luxury 5* Game Lodge close to Bela Bela is looking for a Front Office Administrator (focussed on Finance &
Admin)
**FrontOffice Duties**:
- To ensure that check-in procedures are strictly adhered to and that the correct address and charge out details are obtained from each guest.
- To ensure that all charges are correctly entered on the guest's bill and that this is up to date at all times.
- To ensure that credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval and that written confirmation, purchase orders, or order numbers are on file.
- To ensure that accounts are balanced daily.
- To ensure accurate and timeous submission of all reports and administrative work.
- To manage PMS system settings &
keep all databases up to date, including rate management.
- To ensure that enquiries, messages, etc. are dealt with courteously and efficiently.
**Admin Duties**:
- Compilation &
management of the day-to-day sales, marketing &
financial information databases &
reports.
- Ensure daily revenue reports are updated accurately &
distributed.
- Ensure daily EOD procedures as completed &
processed, ensuring allpostings have been posted, &
are accurate.
**Basic bookkeeping requirements as support for the finance team**:
- Your responsibilities would include processing of all purchases onto the budget comparison on a daily basis to ensure costs are kept to within required parameters.
- To reconcile and balance cash, floats and dockets ensuring that these tally with daily income and expenditure.
- Completion of monthly payroll.
- To ensure that petty cash vouchers and relevant documentation are securely and systematically kept.
- To manage &
monitor stock control &
processes for the Wellness Centre &
Curio Shop.
- To assist with stocktaking at prescribed intervals.
- To extend and process stocktaking figures accurately and timeously.
- To ensure that control systems are operating effectively within agreed parameters.
**Requirements**:
- Proficient in Microsoft Office, especially with Good to Advanced Excel Skills
- Good working knowledge / understanding of Hospitality PMS system - NEBULA, APEX &
PLUSPOINT would be a bonus
- Applicants must have at least 1-3 years’ experience in a related field with a solid track record working in a similar role within the Hospitality Industry.
- Matric is a minimum requirement, but a further qualification is a bonus.
- Valid RSA ID