Front Office Assistant
job description
Company Description
**About Kaelo**
Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change.
Job Description
The Front Office Assistant is responsible for the management of all clients accessing our office, whether telephonic or physically visiting the site. They are also responsible of assisting the Shared Services Assistant in managing and maintaining the building and facilities.
BUSINESS UNIT:
Shared Services
KEY OUTCOMES
Visitor Welcome and Protocols
Meeting and greeting clients
Pandemic / Hygiene Protocols
Screening
Sanitising
Reporting
Telephony
Manage the switchboard and telephony
Screen phone calls
Meeting Room Management
Manage diaries and meeting rooms
Office and Facilities Administration
Perform general office administration including but not limited to:
Manage incoming and outgoing deliveries
Manage ordering of Shared Service goods and services
Business notifications and complaints
Manage the driver schedule
Perform general office housekeeping
Monitor and maintain offices
Log all faulty equipment and maintenance required
Compile weekly, monthly, and ad hoc reporting
Employee On-boarding
Assist with the distribution of Employee On-boarding packs
Manage office park access and parking
Adding and removing of employee biometrics
Access and Parking
Qualifications
SPECIAL REQUIREMENTS
PERSON DETAILS:
WORK EXPERIENCE
REQUIRED
2 years’ experience in a similar role
PREFERRED
EDUCATION:
QUALIFICATIONS:
ACCREDITATIONS WITH PROFESSIONAL BODY
REQUIRED
Matric
PREFERRED
TECHNICAL SKILLS OR KNOWLEDGE
REQUIRED
Computer literate
Microsoft Excel, Outlook, Word and PowerPoint
Good communication skills
Teamwork
Customer focus
Time management
Excellent verbal and written communication skills
Interpersonal skills
PREFERRED
Additional Information
- **
Accountability**:
- ** Action orientated**:
- ** Collaborative**:
- ** Communication skills**:
- ** Simple writing skills**:
- ** Problem solving skills**:
- ** Encourages engagement**:
- ** Planning and organisation**:
- ** Resilient and adaptive**:
- ** Purpose driven**:
- ** Significance and values orientated