Greek Speaking Customer Services Representative

Greek Speaking Customer Sales and Services Representative
Our amazing client based in Cape Town specializes in handling inbound and outbound customer enquiries that include:
Greek Speaking Customer Sales and Services Representative
To join their team.
**Job Type**:
Full Time Permanent
**Requirements**:
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Fluent in Greek (Native) Verbal and written skills essential
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Excellent customer service skills essential
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Experience in call centre or travel and tourism industry preferred
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Excellent Computer literacy and technical skills
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Knowledge and experience on MS Office products and able to work on Windows:
Based operating systems
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Previous experience on travel reservations systems is beneficial
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Own transport
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No criminal record. You will be required to complete biometrics
Your Role as a CSSR includes:
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Working for a prestigious airline brand on various workstreams
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Providing assistance to passengers with pre and post flight departure travel:
Related queries in customer relations department in Greek and English languages
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Working on renowned airline reservations systems and handling outbound voice calls, written correspondence and other multimedia channels daily
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Daily interactions with international passengers with queries and compliments
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Required to meet specific key performance indicators and meet expected client service levels
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Demanding and time:
Sensitive call centre environment
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Experience the multicultural work environment with colleagues from all over the world
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Fully paid product and systems training provided
We are looking forward to hearing from you soon