Hotel Service Porter And General Worker

2years
The Porter / General worker promotes a positive image of the property to Guests and must be pleasant, honest, and friendly and should also be able to address Guests requests and problems.
Provides exceptional service and assistance to Guests:
Assists Guests with Luggage as and when required
Assists Guests with parking
Assists Guests with directions
Responsible for achieving and exceeding Guest satisfaction
Ensure a Full room and Hotel induction is done upon check in
Ensure all services available are offered to guests
Report any maintenance issues
Answering questions about the hotel and surrounding areas
Greet and welcome All guests
**Qualifications and Experience**:
Grade 12
Good English Command
Love for working with people
A Post Matric qualification will be to your advantage