Housekeeper Manager (Deck/Night/Crew)

Job Summary:
We are seeking a skilled and detail-oriented Housekeeper to join our cruise ship crew. As a Housekeeper, you will be responsible for maintaining the cleanliness and orderliness of guest cabins, public areas, and crew accommodations during nighttime hours. Your primary goal will be to ensure a clean, comfortable, and safe environment for our guests and crew members.
**Responsibilities**:
Cleaning and Maintenance:
Perform thorough cleaning of assigned areas, including guest cabins, public spaces, crew accommodations, and other designated areas, ensuring high standards of cleanliness and hygiene.
Linen and Supplies:
Replace bed linens, towels, and other supplies as needed to maintain a fully stocked and functional environment.
Waste Management:
Properly handle and dispose of waste materials, adhering to environmental and safety regulations.
Restocking:
Replenish guest supplies such as toiletries, amenities, and other essentials to ensure guest satisfaction.
Reporting and Documentation:
Keep detailed records of daily cleaning tasks, inventory, and maintenance issues, promptly reporting any problems or deficiencies to the appropriate supervisor.
Safety and Security:
Adhere to safety protocols and procedures, including the proper use of cleaning equipment, chemicals, and personal protective equipment (PPE). Report any safety hazards or incidents immediately.
Guest Service:
Respond to guest requests and inquiries in a professional and courteous manner, providing exceptional customer service.
Team Collaboration:
Collaborate with fellow crew members and supervisors to ensure efficient and effective operations, supporting a positive work environment.
Emergency Response:
Be prepared to assist in emergency situations, following established emergency procedures and protocols.
Compliance:
Adhere to all company policies, rules, and regulations, as well as maritime laws and regulations.
Qualifications:
Experience:
Prior experience in housekeeping, janitorial services, or a similar role is preferred. Experience in the hospitality industry or aboard cruise ships is highly desirable.
Physical Stamina:
Ability to perform physically demanding tasks, including lifting heavy objects, bending, stooping, and standing for extended periods.
Attention to Detail:
Strong attention to detail and the ability to work meticulously to maintain high standards of cleanliness and organization.
Time Management:
Excellent organizational and time management skills to complete tasks efficiently within established timeframes.
Communication Skills:
Good verbal and written communication skills, with the ability to interact professionally with guests and team members.
Flexibility:
Willingness to work night shifts, irregular hours, and weekends as required by the cruise ship's schedule.
Integrity:
Demonstrated reliability, honesty, and trustworthiness in handling confidential information, guest belongings, and company resources.
Language Skills:
Proficiency in English is required. Additional language skills are advantageous, particularly those commonly spoken by cruise ship guests.
Valid Certifications:
Possession of relevant certifications in housekeeping, safety, or hospitality is a plus.
Health and Fitness:
Must be in good health and physically fit to perform the duties of the job effectively.
**Salary**:
R18,000.00 - R36,000.00 per month