It Service Desk Engineer: Tier 2

Published Nov, Location Century City, Cape Town, South Africa
Category
Technology
Job Type
Full-time
Salary Type
Monthly Salary
Description
My client, a business cybersecurity and IT support provider is seeking a young and energetic IT Service Desk Engineer Tier 2 to join their team in Cape Town.
**Job Description**:
Day to day support on the service desk remote
Desktop, Network and Server Support
Backup Management and Anti-Spam system support.
Internet and Security support
New system installations &
upgrades desktop, network, Server
Communication with clients
Support, procedures &
tickets
Systemchanges &
clients audits
Projects &
implementations resource
**Requirements**:
Strong Knowledge / understanding MUST HAVE
Windows 7,8, and MAC OS
Strong Knowledge MUST HAVE:
Systems upgrade/support SQL, Exchange 2003-, Windows Server 2003
- O365 Configuration, Setup, Maintenance Azure, Exchange, SharePoint
Good Understanding MUST HAVE:
VMware, Hyper V, Terminal Server, SQL server, Windows Server, AD, DHCP, Group Policies, SAN and NAS storage.
Cisco ASA Firewall, Routers NAT, PAT &
Switches Vlan, VPN, System Monitoring, SNMP
Must have
Attention to detail
5+ years IT experience
IT Degree and IT certified either or all