Kiswahili Tanzania Speaking Customer Service

Job DescriptionA company that manages a wide range of Outsourcing functions have an exciting career opportunity for a Kiswahili Tanzania speaking Customer Service Representative to join their team in Cape Town, South Africa. This is an amazing job opportunity for a Kiswahili Tanzania speaker looking to broaden their horizons, work for an exciting company and fall in love with their career. Join this multi-cultural work environment with colleagues from all over the world today!Your key job responsibilities as the Kiswahili speaking Customer Service Representative in Cape Town, South Africa:
Assist passengers with pre &
post flight departure travel-related queries in customer relations department in Kiswahili &
English languagesWork on renowned airline reservations systems &
handle outbound voice calls, written correspondence &
other multimedia channels dailyFully paid product and systems training providedDaily interactions with international passengerswith queries and complimentsRequired to meet specific key performance indicators and meet expected client service levelsRequirements for this Kiswahili speaking Customer Service Representative job in Cape Town, South Africa:
Native/Advanced level in Kiswahili language:
Verbal &
Written skills essentialPermanent residence permit or South African ID holders onlyFlexibility to work shifts. Weekends applyExcellent customer service skills essential. Experience in centre or travel &
tourism industry preferredExcellent Computer literacy &
technical skillsKnowledge &
experience on MS Officeproducts &
able to work on Windows-based operating systems. Previous experience on travel reservations systems is beneficialOwn transportNo criminal recordIf you meet the above requirements for this Kiswahili speaking Customer Service Representative job in Cape Town, South Africa, we would like to hear from you! RequirementsKiswahili Tanzania Speaking, Customer Support, Customer Service, Customer Representative, Cape Town, Foreign Language