Marketing Traffic Controller / Production

**Overview**:
This role is based within a dynamic Marketing Agency with offices in East London and Cape Town, working with both local and national clients. If you are passionate about the industry, have high organisational skills and enjoy working in a fast-paced team environment, this is for you!
**Minimum requirements**:
- Grade 12 / Matric
- Relevant tertiary in line with the industry:
Marketing / Communications / Design
- 3+ years in a similar role
**Responsibilities**:
- Performing all traffic control-related activities always in the best interests of the company and its clients
- Assuring the highest level of professionalism and personal performance possible
- Providing the critical link between client services and inputting the job into production
- Ensuring accurate deadlines are obtained from the client services team
- Ensuring that an accurate and concise brief is received from the client services department
- Briefing the job successfully into production and ensuring delivery deadlines are met
- Ensuring that all communication relating to jobs in progress is channeled clearly and timeously
- Ensuring that any supplied material conforms to the specs quoted and highlighting/voicing any concerns regarding problematic areas
- Ensuring that all non-conformances/problems are rectified before briefing into production without undue delays
- To ensure production schedules are constantly updated and the updates are communicated timeously to client services
- Ensuring that work form production leaving is of the highest standards and that all time frames and deadlines are strictly adhered to and met
- Notifying client services timeously of any change in expected delivery dates
- Ensuring that all incoming electronic files are checked
- Communicating with client services if the material does not conform to requirements
- Checking proofs prior to final dispatching to client services for submitting to clients
- Ensuring that all repro costs, etc. are channeled correctly and communicated to the relevant parties
- Ensuring all proofs, dyelines, etc. are submitted timeously and correctly into production
- Conducting a daily status meeting with production/client services
- Ensuring that the keyline is inserted in all artworks for production
- Ensuring delivery instructions are received timeously and handed over to production
- Discussing with production any complex distributions prior to final dispatching
- Ensuring that all relevant information is captured on AVAZA
- Providing support to client services whenever a customer requires information
- Negotiating extensions of delivery dates, should this be required
- Producing daily status reports
- Answering all client services queries pertaining to the status of their job or any other related issues
- Ensuring that artwork/disks/samples, etc. are returned to client services (to return to clients on completion of jobs
- Attending weekly account management/marketing meetings to ensure a thorough knowledge of work in the system at all times
- Preparing for and attending monthly management meetings
**Competencies / Skills**:
- Ability to work efficiently and effectively under pressure
- Self-motivated
- Polite and courteous
- Strong attention to detail
- Excellent telephone manner
- Good organisational skills
- Computer literacy
- Problem solving skills
- Innovation
- Teamwork
- Confidentiality