Relationship Manager: Card Acquiring

**Job Req**
- 126667- Closing Date- 31 May 2023- Career Stream- Client Service
- Location- Sandton**Job Purpose**
- To build and develop strategic relationships with all business units within Nedbank to create business opportunities for staff banking;
in line with the Nedbank business strategy.
**Responsibilities**:
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.G. staff surveys etc).
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.G.. Green Strategy).
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
- Ensure work is consistently completed for planning;
progress reviewed and corrective action taken by drawing and reviewing an activity plan.
- Ensure efficient resource utilisation to produce balanced output in terms of quality;
cost and business expectations by working within budget.
- Identify and resolve work challenges and problems effectively by constantly engaging and networking with the relevant stakeholders.
- Identify business opportunities within Nedbank divisions by engaging and partnering with relevant stakeholders.
- Build sound professional relationships with all stakeholders through regular communication and feedback sessions.
- Develop trusting / professional internal relationships to smooth the flow of work by engaging and regular feedback.
- Develop collaborative relationships with contractors / consultants / suppliers which meet business needs by regular communication and feedback.
- Manage own operational budget by ensuring that expenditures (like travel and telephone costs;
etc.) are within the allocated budget.
- Monitor;
track and control operational expenses to ensure that business results are delivered.
- Support the achievement of the business strategy;
objectives and values by reviewing Business Unit Plan and ensuring delivered systems;
process;
services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Essential Qualifications - NQF Level- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
- Minimum Experience Level- 5 years experience in a client service role within a banking environment
- Behavioural Competencies- Customer Focus
- Delivering High-Impact Presentations
- Building partnerships
- High-Impact Communication
- Planning and Organizing
- Sustaining Customer Satisfaction
**Technical / Professional Knowledge**
- Banking procedures
- Communication Strategies
- Data analysis
- Governance, Risk and Controls
- Principles of financial management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Research methodology
- Decision-making process
- Cluster Specific Operational Knowledge
- Talent Acquisition Consultant- Poppy Mlotshwa- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_