Section Manager Communication Operations

Company Description
- Significant operational improvements are required within Anglo American Platinum to deliver on our strategy and achieve our purpose, which is to Re-imagine mining to improve people’s lives. This work includes the realization of our Zero Harm, Elimination of Fatalities, Life of Asset Plan, P101, and advancement of FutureSmart Mining programmes. Within Anglo American Platinum, the challenges to achieve this are considerable and complex.
**Be part of the team. The team that makes it happen.**
Anglo American has a portfolio of world-class mining operations. We mine, process, move and market the essential ingredients that enable a cleaner, more connected world and that meet fast growing consumer-driven demands for products from smartphones to electric cars. Our basic materials build homes, offices, railways and airports, and our diamonds fulfil people’s dreams.
Our values and the Anglo American Operating Model support the delivery of these outcomes by making it clear that how we deliver results is inextricably linked to what we deliver. Critical to the achievement of this is the leadership of the AAP.
**Anglo American Platinum**
**Job Description**:
- Responsible for the management of all operational communication - internal and external, as well as brand compliance - for the Mototolo Complex and Twickenham.
Your day-to-day duties will include:
**Safety &
Health**
- Take personal responsibility for safety of self and others to ensure zero harm and elimination of fatalities
- Identify specific risks within working area and adhere to discipline-specific plans/system to avoid these risks
**Performance &
Delivery**
Operational Planning:
- Develop and implement operational strategies and an integrated communication plan for the complex aligned to the AAP and AA plc business strategies
Work Management
- Develop and implement a communication plan for the complex
- Support the leadership team and line management in executing their communication responsibilities
- Partner with Corporate Communications to support Platinum and Group initiatives
- Gather, prepare, and gain approval of content for our channels such as Engage, newsletters, community newspapers, Eureka, website, etc.
- Ensuring deadlines are met for our regular employee publications e.G. community newspapers, Pulse newsletter, etc.
- Review all internal and external publications to ensure consistency of message and quality of output
- Overall responsibility for Operation’s content on the Engage app, and driving employee take-up and engagement on the app
- Regular updates on the Engage app to ensure content is up-to-date, relevant and engaging
- Identify issues impacting the operation and develop communication interventions as required (e.G., safety campaigns)
- Responsiveness to senior management requests and relevance of advice and approach provided
- Awareness of company strategy and actions amongst employees (e.G. employee surveys and communicating results)
- Do environmental scanning and analysis and guide Corporate Communication on operational risks and issues that may require an integrated response
- Responsiveness to operational requests for support for Social Performance and other teams within the business in their engagement efforts
- Coordinates crisis communication on site and work closely together with corporate communication to support them in responding to media queries and requests
- As the custodian of the Anglo-American brand, takes responsibility and ownership to ensure compliance across the Complex
- Support the HOD team in the delivery of communications to all employees and manage internal and external events as and when required
**Sustainability &
Social**
- Drive delivery of the sustainability activities as relevant to discipline and set out in the Life of Asset Plan to improve sustainability performance over time
**This role is in the CA &
SI department at a Band6 level reporting to the Corporate Affairs &
Sustainable Impact Manager, with a dotted reporting line to the Head of Communications**
**Qualifications
- Qualifications and experience**:
- Degree / Diploma in Communications / Journalism / Relevant field
- Postgraduate qualification (advantageous)
**Experience, Skills and Knowledge**:
- 5 years’ experience in leading and supporting the delivery of effective communications strategies
- Experience in the development and implementation of integrated communication plans in a complex environment
- Mining industry experience (advantageous)
- Proven experience of interfacing with and influencing colleagues and senior management
- Experience of newspaper/newsletter publishing
- Experience in managing digital channels and drive audience engagement
- Excellent writing skills
- Advanced English language skills
- Deadline-driven
- Excellent research and interviewing skills
- Brand management
- Strong understanding of communication channels and how they operate
- Ability to build and maintain effe