Security Response Officer

**About Us**:
Thorburn Security is looking for a highly motivated Security Response Officer to respond to all different signals forwarded from the Monitoring Centre and also to ensure response times as stipulated in standard operating procedure protocols. As the leading integrated facilities solutions provider in Africa and the Middle East, operating in over 28 countries, with over 40 000 employees, the Tsebo Solutions Group enables businesses to optimize their efficiency and productivity, and become more successful. We take responsibility of our customers’ non-core activities outside of their expertise, empowering them to focus on their core business. Our local expertise, global standards and innovative cross-divisional solutions, such as catering, cleaning, facility management and security, give us the edge to optimize our customers non-core operations, allowing them to enjoy reduced cost, risk and complexity.**
Duties &
Responsibilities**:
- High standard of service must be upheld -Have expert knowledge about all facets pertaining to your position -Attend to all meetings and training sessions -Keep your vehicle neat and tidy at all times -Assist with any problems or complaints -Give full feedback to clients where necessary -Officers are required to submit comprehensive reports and feedback as requested from time to time -Conduct daily parade and comply with Standing Operating Procedures (SOP) -Complete daily/weekly check list -Officer must stand off at delegated places during peak hours -During off peak times the area must be patrolled -Help all residents by advising and assigning possible security risks -Follow up with clients after serious incidences and offer assistance -Pay special attention to all calls -Perform a public relations service and introduction calls to new clients -Adhere to the Thorburn Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies &
Procedures as applicable to this position.**
Skills and Competencies**:
- Ensure quick response to Clients emergency calls -Ensure visibility at standoff points and during area patrols -Ensure clients complaints are handled efficiently -Ensure that the disciplinary code is always adhered to -Ensure the safety of clients by checking premises thoroughly
**Qualifications**:
- MATRIC is Compulsory -Grade B -PSIRA registered -SA Driver's Licence older than 2 years