Senior Operations Manager

Our Financial Services client is seeking a - Senior Operations Manager
- To join their team in. Confidentialponsible for overseeing and directing the operational activities of payments and collections processes within the group function, contribute towards strategic planning and ensure implementation of sound policies, procedures and systems to manage operational risk and ensure compliance with Confidentialevant industry Confidentialulations.
- Confidentialponsibilities
-:
- Oversee and direct the day
- To
- Day operations in terms of Payments though the development of process, policies, and procedures.
- Continually monitor and support overall operational processes - Manage and increase the effectiveness and efficiency of the operational team through active participation and improvements of each function as well as coordination and communication between support and business functions - Support the Confidentialsupervisor to achieve optimal productivity &
best of class client service:
RovideConfidential and develop new processes to ensure continuous improvement.
- Attend and participate in Trustee meetings.
- Serve as primary liaison with banking and legislative stakeholders SARS in addressing Confidentialevant operational issues e. G., tax payments, legislation, banking Confidentialuirements etc.
- Ensure that Confidentialevant Business Continuity Processes are frequently tested, and staff adequa---y trained therein.
- Ensure that the Disaster Confidentialovery Processes for the functional area are successfully tested in line with wider Group guidelines.
-Ensure all policies and procedures are adhered to.
- Conduct continuous assessment of operational environment and implement improvements as and when Confidentialuired.
- Compile Operational Management month
- End Confidentialort MER - Compile monthly and quarterly Confidentialorts for management and Board of Trustees on the operational accounts - Compile quarterly Trust meeting pack Corporate Governance, Compliance &
Risk - Identifies the principal risks of the Payment's business and implement appropriate systems to manage these risks.
- Confidentialorting all significant operational events to Confidentialevant stakeholders.
- Ensures Confidentialulatory compliance in a dynamic operations environment and ensures that changes are managed seamlessly.
- Continuous Confidentialiew of standard Operations procedures and standards across the Operations function to mitigate risk and ensures that all compliance processes and procedures are kept up to.
- Ensure that SOP is communicated and implemented by staff.
- Establishes effective control and coordination mechanisms for all operations and activities of the function and take Confidentialsonable steps to ensure the integrity of the internal control and management information systems.
- Ensures that all operations and activities of the division are conducted in accordance with the Payments Operations Strategy, Confidentialevant Confidentialulations, the company's Code of Business Conduct and Ethics, sound business practices, and the o
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