Service Consultant: Business Insurance
job description
Vacancy Details
Employer:
Business Insurance
Job Purpose:
To establish and maintain business relationships with identified key customers and render support services
Job Outputs:
Policy amendments and administration
Processing of policy renewals
Proactive policy underwriting
Claim notification and registration
Important Company sound advice to clients
Attend to client enquiries and complaints
Issue new policies to clients
Data capturing
Ensure the establishment, maintenance and retention of new, existing and terminated relationships
Weeklyand monthly reporting
Establish and maintain relationships in order to Important Company effective and efficient support
Qualifications:
Matric/Grade 12
60 FAIS credits on NQF level 4 or a full qualification as per FAIS requirements
Regulatory Exam RE1
Experience:
2 years' applicable Commercial Insurance Customer Service experience
Knowledge and Skills:
Multilingual, including English
Communication and negotiation skills
Computer literate MS Office including Outlook
Excellent telephone etiquette
Ability to work independently
Customer centric