Solutions Architect

anonymous company - South Africa
new offer (14/08/2020)

job description

A company is seeking a Solutions Architect to be based in Durban or Johannesburg. The successful incumbent will be responsible to serve as the owner of the customer solution roadmap, design, support and commercial build of E2E customer complex solutions.
Main job function
PreSales, Sales and Customer interface
Attend and participate in internal and external meetings relevant to the presales cycle
Responsible for solution feasibility, qualification and articulation
Determination of internal and external technologytechnical, pricing and vendor requirements for Solutions
Production and provision of highlevel architectural design and execution of solutions for complex customer requirements
Ensure RFPs, Tenders, Proposals and solution amendments are responded to with adequate quality, within prescribed timescales, with input from technical, delivery and commercial
Provide technical and solutions support and advice for Sales Team, and assist in evaluating opportunities, based on technical requirements and alignment with business capabilities
Ensure collaboration with vendors, customers and partners to understand latest offerings
Internal engagements with Sales teams
External engagements with Customers
Technical interface
Consult with the Technical Teams to assist in the development of solutions designs equipmenthardware, configurations, etc. to meet company requirements and customer needs
Ensuring compliance with Company Architecture and Engineering standards, specifications, policies and protocols in the formulation of the Technical Solution Document TSD for all Customer solution requirements
Owning the process and following correct approval protocol from Divisional Technical Heads and Directors
Technical oversight of the development and delivery of the Solution over the project lifecycle
Analysis of key performance metrics and indicators for network infrastructure to ensure service availability
Analysis of infrastructure resource utilization, trending, and capacity planning
Internal engagements with Technical teams
External engagements with Technology vendors
Operations interface
Production and provision of complete Solutions Delivery and Support Packs in line with Operations Delivery and Support requirements
Solutions review post implementation and customer handover of the Solution to the customer Designed versus As Built
Internal engagements with Delivery and Support teams
External engagements with customers
Procurement and Vendor interface
Product Development, ensuring product positioning is achieved, delivering key benefits, targets and deliverables
Relevant Network Certification an advantage
8 years of PreSales andor Solution Architecture experience in a service provider environment
5 years of Technical Engineering experience
Deep technical understanding of networking, voice and secure cloud products and services
Knowledge and experience of physical network infrastructure
Experience in communicating complex technical solutions directly with customers
Experience in articulating technical designs and requirements in a structured format
A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.

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Solutions Architect

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