Sunninghill, Johannesburg: Debt Recovery Specialist

Sunninghill, Johannesburg:
DEBT RECOVERY SPECIALIST Job Purpose:
Provide support to Credit Risk Advisors and team, in order to improve customer cashflow and minimize risk by proactively recovering any outstanding debt, using a variety of approaches and keeping customer informed throughout the process.
Minimum Requirements:
- Presentable and professional female preferred
- Fully bilingual with excellent English proficiency
- Matric / Grade 12
- Financial/Legal Qualification advantageous
- 1 to 3 years experience in full Debt Collection not Centre Debt Collection or full Credit Control
- Experience in legal environment advantageous / preferred
- Knowledge of legal process regarding Debt Recovery
- Good problem solving and conflict handling skills
- Resilient and tenacious, self-motivated with attention to detail
- Ability to deal with pressure
- Good communication &
negotiation skills
- Persuasive, persistent and firm
- Computer literate MS Office Word, Excel, PowerPoint and Outlook M-Files proficiency advantageous
- Stable employment record
- Contactable References
- To start as soon as possible
- 3 months probation period applies
**Duties**:
- Full Debt Recovery functions for Insurers and Ad-Hoc Collections
- Support Credit Risk Advisor with Personal Assistant duties
- Achieve debt collection targets
- Drafting of legal documents
- Provide timeous and accurate reports, both internal and external
- Deliver results as per individual KPI-s.
- Administrative duties Receives, analyses, and documents all written and verbal communication and correspondence on a timely basis in order to keep relevant audience up to
- Understandingof M-files and utilizing functions pulling reports, capturing payments and payment schedules, generating documents, searching etc.
- Utilise M-files for reminders, updates, correspondence, reports, assigning tasks and tracking workflows
- Keep Credit manager abreast of progress
- Manage and maintain collection matters for retainer and ad-hoc collection clients
- Obtain LAA Legal Action Advice form with indemnity to list plus a copy of Sale Agreement, Statement, Security Documents etc.
- Load matter onto M-Files, saving supporting documentation accordingly
- Contact Debtor telephonically, establishing status of debt and ability to pay and record interaction
- Follow proactive debt recovery processes and approaches to obtain payment
- Secure Acknowledgement of Correctness of Account or Acknowledgement of Debt, as applicable.
- Attend to formal attorney handover ensuring supporting documentation is provided with the handover
- Liaise and obtain regular updates from Attorneys, Credit Insurers, Liquidators and Business Rescue Practitioners.
- Keep Credit Risk Advisors and Clients abreast of progress.
**Salary**:
R 12 400. gross CTC not negotiable
Benefits after 3 months probation:
RA, Group Life, Medical Aid, commission
E-mail detailed CV in Word or PDF Not as a link to oneilcattelkomsa.Net and indicate the following:
- Reference CR2107;
and
- Your salary expectation in context with amount offered.
Also forward a recent photograph and Reference letters if possible
APPLICATIONS NOT MEETING ALL REQUIREMENTS WILL BE DELETED.