Supply Chain Manager

Our client is a successful Fintech located in the **Northern Suburbs **of **Cape Town**, that has grown by implementing new ideas and equipment in the payment processing industry to enrich payment solutions with automation and great tech.
**Primary competencies**:
- Relevant qualification in Business Administration, Supply Chain Management, Engineering, or a related field (or equivalent experience) - preferred.
- Proven experience in logistics and inventory management, device repair, preferably in a supervisory or managerial role.
- Experience in diagnosing and repairing electronic devices.
- Strong knowledge of supply chain principles, inventory control methodologies, and logistics processes.
- Proficiency in using inventory management software, data analysis tools, and device diagnostic tools.
- Excellent communication, leadership, and interpersonal skills.
- Problem-solving mindset with a focus on continuous improvement.
- Knowledge of fintech industry standards and practices is a plus.
**Responsibilities**:
**Inventory Management and ERP**:
- Develop and implement inventory control strategies to optimize stock levels while minimizing carrying costs and stockouts.
- Conduct regular inventory audits, cycle counts, and reconciliations to ensure data accuracy and maintain an up-to-date inventory record.
- Monitor inventory discrepancies and initiate escalation protocols when necessary.
**Logistics Coordination**:
- Oversee the planning and execution of inbound shipments and outbound deliveries, ensuring timely delivery of goods to meet customer demands.
- Collaborate with suppliers, freight forwarders, and carriers to resolve any transportation-related issues.
- Continuously assess and improve transportation strategies to enhance cost-effectiveness and reduce delivery lead times.
**Device Repair Services**:
- Lead the device repair team in diagnosing and repairing client payment devices in a timely and efficient manner.
- Implement standard repair procedures and quality control measures to ensure consistent and reliable repairs.
- Monitor repair turnaround times and maintain a high level of customer satisfaction with device repair services.
**Team Leadership**:
- Supervise, train, and mentor logistics, inventory, and device repair staff, fostering a positive work environment and encouraging professional growth.
- Assign tasks and responsibilities to team members, ensuring all duties are carried out efficiently and in line with established guidelines.
- Conduct performance evaluations and provide constructive feedback to team members, promoting a culture of accountability and excellence.
**Process Improvement**:
- Identify opportunities for process optimization in logistics, inventory management, and device repair services and implement best practices to enhance overall efficiency.
- Collaborate with cross-functional teams, such as procurement and operations, to streamline processes and achieve seamless coordination within the supply chain and device repair operations.
**Data Analysis and Reporting**:
- Utilize data analysis tools and ERP software to generate insightful reports on inventory levels, transportation costs, logistics performance, and device repair metrics.
- Present findings and key performance indicators to management, offering actionable recommendations for improvement.