Utility Administrator

Vacancy Details
Employer:
Faircape Group
The Faircape Group constitutes a group of companies with interests in a number of activities including Healthcare, Retirement Holdings, Telecommunications and an ISP, Utility Management and infrastructure installation, Property Management and related activities.
An exciting opportunity for a Utility Administrator has become available at the prestigious Faircape Group.
Job purpose:
Important Company administrative support with regards to the preparation, reviewing, reconciliation, reporting, and the monitoring of electricity and water accounts.
Duties include but are not to the following:
Attend to customer queries that pertain to their consumption and charges.
Important Company prepaid vouchers when requested by Harbour Bridge and Leisure Bay.
READY Smart Water Meter Management System
Extract building-s billing information from the READy system for monthly billing
Extract relevant information from the system to assist with billing queries or investigations eg meter details data and / or graphical representation of consumption
Add meter, edit meter location
Municipal Account Administration
Maintain record of monthly municipal invoices of buildings responsible for and that all billing schedules are completed as per templates and sent to the billings department as per due
Obtaining municipal invoices when not received
Analysis and verification of municipal invoices
Attending to, and resolving municipal queries
Submitting water meter readings to CoCT when readings are estimated
Suprima Vending System
Prepaidwater meter registration
Generating prepaid tokens on request
Assisting with meter -move out
- of -Move in
- when requested
Extracting various prepaid reports from the system
Issuing replacement tokens
Automated Electricity Meter Reading Administration
Download data, load profiles, etc. from Landis -Gyr meters
Interpret load profile and calculate consumption
Powerserv - Download consumption data for billing
Interpret data and import into the billing schedule
Financial reporting and budgets - recons
Monthly Recon reports of all buildings responsible for water and Electricity utility management
Investigate and report on variance and discrepancies flagged in recon reports
Budget forecast when required
Adhoc calculations, reports when required
Ensure billing increases are sent to invoice department for adjustments.
Ensure all new contracts are loaded for invoicing
General Administration
General administration duties, filing, checking of invoices, checking that all contracts are signed and all billing is as per contract etc when requested
Qualifications:
Matric
Financial qualification advantageous
Experience and Knowledge:
Minimum of 3 years in the utility field
Relevant experience in a similar role
Skills and Attributes
Computer literate in Google Suit and MS Excel
Advanced MS Excel skills essential
Excellent communication skills verbal and written
Excellent interpersonal skills
Strong financial skills
Analytical and problem solving skills
Ability to work in a highly pressurised environment
Able to work independently and within a team
Customer service orientated
Deadline driven
Attention to detail
Specific Requirements
Solid and positive references
Clear health record
Clear credit record
No criminal record
Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job
Normal working hours are Mondays to Fridays from 08h00 until 17h00 with a 45 minute lunch break. The company allows employees, by approval of the direct manager, to work flexi time between 07h00 and 18h00.
With centrally located and modern offices just across from Cavendish in Claremont, Faircape offers a market-related salary from R 30. Cost to Company per month.